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Services & Solutions

AI Transformation – from idea to measurable business impact.

Our 7-phase approach offers structured and highly practical AI solutions. We guide you systematically and solution-oriented: from strategy and technical integration to measurable productivity gains.

E-Mail & Support Automation

Automated responses, clear prioritization, and an FAQ bot that reliably catches recurring questions.

ImpactFewer manual tickets and clearer response times in daily operations.
Concrete Result
  • Configured FAQ bot
  • Email prioritization flow
  • Response template library
  • Test protocol + Results report
Solution details →

Internal Knowledge AI

An internal chat system that makes knowledge from documents, notes, and processes instantly searchable.

ImpactFewer follow-ups, faster onboarding, and more confidence in the team.
Concrete Result
  • Knowledge Assistant with document access
  • Quality rules for responses
  • Team training + recordings
  • Handover documentation
Solution details →

Voice Agents

Speech assistants for pre-qualification, basic information, and structured routing.

ImpactBetter phone reception without additional coordination effort.
Concrete Result
  • Configured Voice Agent
  • Conversation flow documentation
  • Routing rules + Fallback concept
  • Test phase with real call volume
Solution details →

AI Readiness & Potential Analysis

A holistic 360° view of your organization to assess AI readiness and identify use cases with real business impact.

ImpactQuick clarity on opportunities & risks. Focus on use cases with maximum ROI.
Concrete Result
  • AI Readiness Score (6 Dimensions)
  • Prioritized Use Case Portfolio
  • Potential & Impact Assessment
  • Roadmap & Recommendations
Solution details →

AI Strategy & Roadmap

We develop a solid AI strategy that aligns with your business goals, sets priorities, and paves the way for scalable execution.

ImpactHigher efficiency, faster ROI on use cases, and solid investment security.
Concrete Result
  • AI Strategy & Vision
  • Prioritized Initiative Portfolio
  • Execution Roadmap
  • Business Cases & Investment Plan
Solution details →

Use Case Design & Prototyping

We build, validate, and prioritize the right AI use cases and create tangible prototypes for early feasibility proofs.

ImpactFast validation of benefit and reduced risks before true piloting.
Concrete Result
  • Prioritized Use Cases
  • Functional Prototypes (PoCs)
  • Validated Business Impacts
  • Recommendation for Scaling
Solution details →

Implementation & Integration

We put your AI initiatives seamlessly into practice – from technical development to integration with existing systems.

ImpactStable performance, seamless API connections, and measurable business value.
Concrete Result
  • Productive AI Solution
  • Secure & Compliant Integration
  • Operations & Monitoring (CI/CD)
  • User Adoption & Enablement
Solution details →

Data & AI Governance

We establish the necessary governance to use data and AI responsibly, securely, and in compliance with regulations.

ImpactRisk reduction, compliance security, and more trust in your AI solutions.
Concrete Result
  • Clear Governance Structure
  • Policies & Standards
  • Compliance & Audit Security
  • Higher Data Quality
Solution details →

Enablement & Training

Empower people, build skills, anchor change. Ensuring your teams use AI securely and effectively in their daily work.

ImpactHigher productivity, innovation, and sustainable anchoring of AI skills.
Concrete Result
  • Empowered Employees
  • Measurable Skill Development
  • Community & Champions
  • Adoption & Impact Report
Solution details →

AI Automation & Productivity Solutions

We automate your business processes with AI – intelligently, securely, and scalably. From process analysis to productive execution.

ImpactMeasurable efficiency gains, time savings, and cost reductions through smart automation.
Concrete Result
  • Automated Processes
  • AI Assistants & Tools
  • End-to-End Workflows
  • KPI & Impact Tracking
Solution details →

How we work

Four steps from question to result.

01

KI-Erstanalyse

Free entry: Where are you losing time? What has the biggest leverage?

02

Evaluate Use Case

We jointly check which application shows the impact fastest.

03

Setup Pilot

Small, focused test in daily operations — with a measurable result.

04

Handover

Clean documentation, team training, and a report for your decision.

Next step

Which service has the highest leverage? A free 45-minute KI-Erstanalyse will clarify this for you.

Request KI-Erstanalyse