ConsultingServices.aiAI Consulting for SMEsAI consulting for SMEs in Germany
AI solutions that take real work off your hands. Measurable in your daily business—not just on concept slides.
Your problem:Support team overloadedKnowledge scattered in silosPhone ringing constantlyOnboarding takes weeksSame questions every day
I help business leaders, operations managers, and sales teams organize support, knowledge, and first contact faster, cleaner, and more transparently with practical AI solutions.
- German-speaking
- For SMEs
- Ratingen & Mettmann
- Personally led
Personal video
Your first personal impression starts here.
Kurzes Intro mit persönlicher Note. Zum Abspielen klicken.
Why this builds trust
- Clear language instead of tech noise
- Productized AI offers with price anchors
- A 90-day roadmap instead of vague strategy slides
Quick orientation
In 30 seconds: is this relevant for you?
Most visitors do not need more AI buzzwords. They need to know whether the offer fits their situation, what becomes easier afterwards, and what the safe next step is.
Your team loses time in support, knowledge work, phone calls, or document routines.
- 10-200 employees
- clear operational bottleneck
- pilot instead of year-long transformation
A scoped AI pilot with process, data sources, fallback rules, and handover.
- concrete use case
- realistic effort estimate
- documented rollout decision
Personally led implementation instead of anonymous slide consulting.
- directly with Ivo
- transparent deliverables
- GDPR-oriented architecture review
Recommended path
Make the decision small enough to start safely, but concrete enough to learn something useful.
Orient
Use the finder or maturity check to select the most likely use case.
Validate
We review data, process, risk, and expected value in a focused consultation.
Pilot
A small implementation proves whether the idea works in daily operations.
Productized AI Offers
Concrete products instead of abstract AI consulting.
These entry points are intentionally tangible: clear process, real workload relief, price anchors, and a practical path from use case to pilot.
Pilot from 4,900 EUR
AI Email Assistant for SMEs
Problem: Inbox, support, and customer emails are manually sorted, prioritized, and answered.
Outcome: AI classifies emails, detects intent, drafts replies, and escalates critical cases to humans.
from 9,900 EUR
Company Knowledge AI
Problem: Knowledge is scattered across SharePoint, PDFs, email, templates, and people.
Outcome: Internal chat with sources, roles, answer rules, and a GDPR-oriented operating concept.
Pilot from 4,900 EUR
AI Phone Assistant
Problem: Phone calls consume time, routine questions repeat, and qualified requests get buried.
Outcome: Voice agent captures requests, answers FAQs, qualifies leads, and creates clean summaries.
Pilot from 4,900 EUR
Document Automation
Problem: Invoices, receipts, forms, or reports are read, checked, and transferred manually.
Outcome: AI extracts fields, checks plausibility, and hands structured data to CRM, ERP, or spreadsheets.
from 4,900 EUR
90-Day AI Pilot
Problem: There are many ideas, but no validated starting point with real data and clear impact.
Outcome: Use case, prototype, realistic data test, governance, training, and rollout decision.
Directly with Ivo: analysis, prototyping, integration, and handover from one partner.No vague slide project. The goal is a usable pilot, a documented decision, or a safe rollout path.
New: Interactive AI ShowcaseTalk is cheap.
Talk is cheap.
We prove it right in your browser.
Five working AI prototypes that make automation tangible in everyday operations.
Explore Live Demos →Work examples
Examples that show the output, not just the promise.
Concrete templates for calls, knowledge, and reports that can be reused in websites, proposals, or internal documentation.
Phone guide for first contact
A practical call flow with qualification questions, fallback rules, and a clean handoff for the right person.
FAQ and knowledge cluster
Recurring questions are turned into clear categories, response blocks, and ownership so knowledge becomes usable.
Pilot report with before/after view
A short decision report with metrics, observations, risks, and a clear recommendation for the next step.
Prompt, role, and fallback set
Rules for behavior, tone, limits, and escalation are documented to keep the system controllable.
Implementation plan for 2 to 6 weeks
A clear workflow with tasks, order, responsibilities, and milestones to prevent the project from bloating.
Handover and operations documentation
What the team needs after go-live: responsibilities, maintenance instructions, quality rules, and key next steps.
How I work
Four phases — and after each, you have something concrete in hand.
Understand
A structured initial meeting. Where are you losing time? What frustrates the team the most?
↳ You receive: Written status analysis with prioritized bottleneck
Design
I design a solution that fits your team size and processes — not the latest tech hype.
↳ You receive: Solution concept (PDF) with architecture, effort, and timeline
Build
I build the pilot, set up the systems, and test with your team in everyday real-world scenarios.
↳ You receive: Working pilot in a test system + test protocol
Support
After go-live, there are weekly status calls, email support, and a clean handover report.
↳ You receive: Outcome report with before/after comparison
Expected Results
What AI can actually change in typical SME scenarios.
The following values are calculations based on realistic SME start situations. No invented case studies — but what is typically possible with a clean pilot.
70%
fewer standard ticketsCalculation · Crafts business, 15 FTEFAQ bot catches recurring questions. Team focuses on real cases.
12 Min.
instead of 4h response timeCalculation · IT service provider, 40 FTEEmail prioritization and response blocks speed up the first reaction.
60%
faster onboardingCalculation · Engineering firm, 25 FTEKnowledge AI makes process knowledge findable, significantly reducing follow-up questions.
120+
calls / week pre-qualifiedCalculation · Building tech, 30 FTEVoice Agent captures requests and forwards them to the right team.
Example deliverable
This is what a workshop result looks like
Every digital workshop ends in a structured results report — a decision template, not a slide deck. Here is a realistic, anonymised example.
Example: Elektro Merk GmbH & Co. KG
Electrical contractor with 48 employees. Order books are full, but the office has become the bottleneck. The workshop prioritised where digitalisation pays off first.
- ✅ Quick-Wins matrix: options ranked by value, feasibility & risk
- ✅ Executive summary with a clear recommendation
- ✅ Action plan with owners & timelines
- ✅ Evidence register: what is proven, what remains open — stated honestly
View example report (PDF) →The example is in German.
Industries
Directly to your Use Case
We focus on specific industries to deliver immediate, proven results rather than abstract concepts.
Packages
Price anchors, so expectations are clear early.
From the free check to the 90-day pilot: clear entry points, concrete results, and realistic budget ranges for SMEs.
Package 01
Free AI Initial Consultation
Free
For interpreting your maturity check results
Personal initial consultation with a concrete recommendation for action.
What you actually get
- 45-Min. initial video call
- Interpretation of your bottlenecks and maturity results
- Recommendation: Use Case + suitable package
- Action plan as PDF via email
Result
You know where AI has the most leverage — and what the next step costs.
Package 02
AI Maturity Workshop
from 990 €
For decision-makers who need clarity before a pilot
Maturity, use cases, risks, and next steps in one compact workshop.
What you actually get
- Review of your AI Maturity Check
- Prioritized use-case list with effort/value view
- Initial risk and privacy assessment
- 90-day roadmap with a concrete pilot recommendation
Result
You know which use case is worth doing first and what needs to be prepared.
Package 03
90-Day AI Pilot
from 4,900 €
For SMEs with one concrete bottleneck
One real process is tested as a pilot with realistic data and clear evaluation.
What you actually get
- Use-case specification and data-source check
- Working prototype with real or realistic data
- Human-in-the-loop, fallbacks, and safety rules
- Test with the business team and outcome review
- Decision document for rollout or stop
Result
A validated pilot with a clear decision: scale, adjust, or deliberately stop.
Package 04
Company Knowledge AI
from 9,900 €
For teams with scattered knowledge
Internal chat over documents, templates, and processes with sources and roles.
What you actually get
- Document and permission concept
- RAG prototype with mandatory sources
- Roles, approvals, and answer boundaries
- Quality test with typical employee questions
- Handover and maintenance concept
Result
Your team finds internal knowledge faster and can verify answers.
Package 05
Ongoing AI Advisory
from 690 €/month
For companies expanding AI step by step
Regular sparring, quality assurance, new use cases, and safe continuous improvement.
What you actually get
- Monthly strategy and implementation call
- Review of prompts, workflows, and AI outputs
- Prioritization of new use cases
- Governance and privacy check-ins
- Continuous optimization of existing pilots
Result
AI remains controlled, useful, and close to real business processes.
The AI Maturity Check and a short consultation ensure that effort and value are properly aligned.
Über mich
Was Sie hier finden
Branchenspezifische Lösungen, Live-Demos und Downloads.
About me
Directly with Ivo. No buzzword consulting.
I analyze your processes, build prototypes, and bring AI step by step into everyday work. You do not speak with account managers or junior teams, but directly with someone who combines strategy, technical implementation, and practical handover.
- Direct contact: Ivo Haarmann
- Prototyping and implementation instead of slide-only consulting
- GDPR, roles, and safe data flows in focus
- Includes team onboarding and handover
FAQ
The most important questions at a glance.
Die wichtigsten Antworten auf einen Blick, damit Sie schnell einschätzen können, ob der Ansatz zu Ihrem Unternehmen passt und wie der Einstieg aussieht.
01
Who is this for?
For SME decision-makers who want to use AI practically in their business without starting a massive project.
02
Do we already need expert knowledge?
No. I set up the environment so you can start immediately—even without deep tech knowledge.
03
How does the free AI Initial Consultation work?
Ideally, you start with the AI Maturity Check. Afterwards, we discuss your results for about 45 minutes, prioritize bottlenecks, and develop a concrete next step.
04
Can the solutions be expanded later?
Yes. Everything is structured so that you can add more processes once the pilot is running.
Personal next step
Free AI Initial Consultation
Maturity checked? Then we discuss the best next step.
The AI Maturity Check shows where you stand digitally. In the free initial consultation, we interpret the results together and turn them into a concrete, realistic next step.
- 45-min video call
- Interpretation of your maturity results
- Clear recommendation for use case or package
Interpret the result
We review maturity, industry, bottlenecks, and the most important risks from your check.
Prioritize potential
I evaluate which use case will show impact fastest and where a first pilot is worthwhile.
Define next step
You get a clear recommendation on whether a pilot, workshop, or deeper potential analysis makes sense.
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Alternatively: send a request via the contact form or by email.Knowledge
More entry points and topics.
Voice Agents
Phone qualification via AI — in detail.
ChatbotsFAQ bots and support automation.
Corporate LLMInternal knowledge management with AI.
Work examplesConcrete deliverables and logic templates.
BlogArticles on AI for SMEs.
ContactRequest the audit directly.
GermanDeutsche Version für Besucher aus DACH.
Next step
Check digitally first, then decide personally.
The AI Maturity Check gives you a first assessment. In the follow-up consultation, we clarify which next step actually makes sense for your company.
